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Client Testimonial
Mr.Scott - USA
Doing business with Innovations Infocom Pvt. Ltd. is an easy choice. Their keen understanding of energy customers and the energy market has made Innovations Infocom Pvt. Ltd. successful.
Mr. K.K. Connecticut - USA
I appreciate the hard work. Now the process running more smoothly

Innovations Infocom Pvt. Ltd. is the place where highly competent people along with innovative technology combine to bring you the best Call center services and Offshore BPO Services in the industry. We deliver services like Inbound Call Center Services, Outbound Call Center Services, Order Taking, Customer Service, Class and Seminar Registration, Answering Service and Web Enabled Customer Support Services.

How can we help you? It's not just a question; it is our philosophy and the cornerstone of everything we do. Since Inception our focus has been to continually find new and better ways to help our clients "make profitable connections with their customers". Whether by traditional telephone based contact, emails, chats or web collaborations, we make the most of every contact we make. You will find our staff responsive, reliable and innovative. Our turnover is low and our morale is high. A difference you and your customers will appreciate.

In 2001, Innovations Infocom Pvt. Ltd. launched a unique call center outsourcing model which was enthusiastically received by clients. After 6 years as a call center referral and consultation service, we have grown with thousands of clients in our network, and we continue to lead the industry by:

Our Commitment as an BPO Provider
« You will always receive a prompt call back if you leave a message.
« You will always receive a prompt response to an email inquiry
« We do what we say. That means on time and on budget.
« You will never get the corporate "run around.
Telemarketing Services Industry Leader
« Constantly monitoring industrial trends.
« Staying abreast with all the current technologies.
« Perfecting our ability to size up an opportunity for any client, large or small.
« Maintaining a base of contacts that lets us create an ideal solution for any situation.
« Offering the fastest turnaround possible: less than 24 hours with a benchmark of 10 minutes.
« Representing several Call Centers, including what the industry refers to as its award winning "Top 50 Call Centers" -- connecting our clients to only the most recognized and effective providers.
« Saving our clients the immense amount of time required to identify the right call center.
We provide clients with:
« Higher quality telephone and web-based customer service and sales operations
« Lower base operating costs
« Maximum customer value
We deliver through:
« We deliver through:
« Call center development experience
« Human resources management and process expertise

Businesses intent on growth simply cannot cost effectively develop the same in-house level of sophistication in technology and human resources. By outsourcing customer service and sales to Insigne solutions, businesses preserve capital resources, reduce cycle time and improve corporate performance.

Innovations Infocom Pvt. Ltd. approach every customer interaction as an opportunity to build your brand and strengthen the customer relationship. With customer contact centers across the globe, we are geographically positioned and uniquely prepared to deliver added value to your business by providing exceptional service to existing customers and building your business through the addition of new customers.

Innovations Infocom Pvt. Ltd. have developed a set of global best practices that ensure consistency in technology, human resources, and operational management in every site. Supporting this consistency is a client-centric organizational structure providing a single point of accountability for our clients' solutions.

As one of the few companies with the scale, expertise, and technological resources necessary to serve the worldwide needs of both small and large corporations, Innovations Infocom Pvt. Ltd. supports the Customer Relationship Management (CRM) strategies of many of the world's most successful companies.

You receive these services for free because the call centers cover all the fees. We help you find the best course of action, for your telemarketing/telesales needs.
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Our Infrastructure
« 3000 SQ.Feet Floor Area
« 65+ Calling Agents
« High-end Technologies
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